The Five-Star Service program is LG's specialized customer care program that provides a dedicated BSP technician, who will perform routine visits and complete necessary repairs to maintain product quality.
BSP: Business Solution Partner
Single point of contact - Contact your technician directly.
Timely Repairs and Routine Visits to help detect and resolve any potential issues.
Technicians are specially trained to perform services in Hotel environments.
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Direct contact with a dedicated LG service technician.
Routine maintenance program - BSP technician will visit on-site for routine visit/maintenance for free!
BSP technician provides FTG (Free To Guest) software support.
New TV setup support.
Engineer visit for quality assurance.