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    How to Transfer Data to your New LG Phone with LG Mobile Switch

    Troubleshooting
    How to Transfer Data to your New LG Phone with LG Mobile Switch

    LG mobile switch gives you the freedom to migrate data from any android or iOS device to a new LG phone. The LG Mobile Switch (Sender) app must be installed on the old and new phone to transfer contacts, text messages, pictures, videos, installed Apps, notes, call history, and other important data on the phone.

    Other information that are backed up on cloud services such as Google or iCloud will not be transferred during the process but they will be instantly available when you access your cloud account from the new phone.

    Download LG Mobile Switch

    download lg mobile switch

    Download and install the mobile app on both phones. Some functions may not be available on much older devices and some android phone manufactures/models. Android 4.1 or above, and Wi-Fi or cable are required.


    Android to Android via WI-FI

    You can transfer data from your old android phone to a new LG phone via WI-FI (using G7 as an example). Follow the steps below.

    On both android phones open the Play store

    Note: Ensure both phones are connected to the same Wi-Fi.

    In the search box at on the top, type lg mobile switch and select the app .
    Click Install.
    Accept the permissions.
    Open the app, and select Wireless.
    On your old phone, select Send; on your new phone, select Receive.
    Tap, START on the old phone, and then tap START on the new phone.
    On your old phone, select the phone you wish to connect to, then on your new phone click Accept.
    Choose all the data you want to transfer from the listed options and click Start.

    Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.

    Back Next Home

    Android to Android via CABLE

    You can transfer data from your old android phone to a new LG phone via a CABLE. You may need to get USB connector (OTG) in order to connect the two phones together (using G6 as an example). Follow the steps below.

    On both android phones open the Play store  .
    In the search box at on the top, type lg mobile switch and select the App
    Click Install or Get.
    Accept the permissions.
    Open the App, and select USB cable.
    Connect the USB cable with the USB connector (OTG) and the data receiving phone. (*If available).
    Connect to your old phone, if prompted, select Send and on your new phone, select Receive.
    Choose all the data you want to transfer from the listed options and click Start.

    Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.

    Back Next Home

    Transfer from iOS to LG Phone

    You can transfer data from your IPhone to a new LG phone. You may need to get USB connector (OTG) in order to connect the two phones together. The steps below will show you how to transfer data from your old iOS phone to your new phone (using G6 as an example) using LG Mobile Switch. The method shown is wired, via USB OTG (On-The-Go).

    On your Iphone open the App store and on your new LG android phones open the Play store
    In the search box at on the top, type lg mobile switch and select the App .
    Click Install.
    Accept the permissions.
    Open the App, and select USB cable.
    Connect the USB cable with the USB connector (OTG) and the data receiving phone. (*If available)

    Note: Tap TRUST on the iPhone, LG Mobile Switch App will automatically start when the two phones are connected via cable.

    On your Iphone phone, select Send; on your new phone, select Receive.
    Choose all the data you want to transfer from the listed options and click Start.

    Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.

    Back Next Home
    • On your LG phone, check to see if you have LG mobile switch in the settings (this is different than the App)

      (Oreo) Open up Settings > Genral tab > Backup > LG Mobile Switch

      (Nougat) Open up Settings > General tab > Backup & reset > LG Mobile Switch

    • Ensure the receiver option has been set on the new phone.

      Check to see if the new phone has any alerts or messages requiring your input.

    • Ensure Wi-Fi is turned on both phones and that they are connected to the same Wi-Fi.

      Ensure Receiver / Sender has been selected.

      Ensure you press Start on both phones.

    • Ensure that you drag the notification panel down, tap the USB notification and set the phone to MTP or File transfer

    If your issues persist, attempt to uninstall and reinstall the app, or Contact Us


    Other Data Transfer Methods

    1. LG Bridge

      LG PC Suite

      LG Backup

    2. LG Bridge

      LG Bridge is a DESKTOP application that is already replacing LG PC Suite on latest phone models. But if your device is not compatible with LG Bridge, you will need to download and install LG PC Suite. With LG Bridge, you can perform the following:

      1. Update your android operating system.

      2. Backup and restore your data to the cloud or memory card.

      3. Manage your device remotely with LG Air Drive.

      4. Perform an emergency recovery of the software.

      To download LG PC Bridge, choose your operating system below

      Windows      Mac   

      For more information about LG Bridge

      Visit LG Android Backup
    3. LG PC Suite

      LG PC Suite is a DESKTOP application developed by LG that allows you to perform the following:

      1. Update Software and Firmware.

      2. Synchronize your contacts and calendar.

      3. Play and organize your photos, videos and music

      To download LG PC Suite, choose your operating system below

      Windows      Mac   

      For more information about LG PC Suite

      Visit LG Android Backup
    4. LG Android Backup

      LG backup allows you to make a backup of your data (contacts, text messages, pictures, videos, installed apps, notes, call history, and other important data) on an external SD card, computer or safe external hard drive.

      LG backup will enable you to easily restore your phone without losing any data. From the Home screen, tap Apps icon > Settings icon > General tab > Backup & Reset > Backup & Restore > Backup.

      For more information about LG Backup

      Visit LG Android Backup
    Author - Sanmi Ajanaku

    Sanmi is a Mobile Communication expert and author of this help library article. Please leave him feedback below about the page.

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